Terms of Service

House and Extension Plans Terms of Service

  1. About Us
    Welcome to House and Extension Plans.
    This service provider and website are owned and operated by:
    House and Extension Plans Ltd
    77 Camden Street Lower
    Dublin
    Ireland
    D02 XE8
    Reg:
    House and Extension Plans is a registered business in the Rep. Of Ireland

e: info@houseandextensionplans.ie
p: +1 318-476-9242
If you need to contact us, please do so by using the details above.
In the course of your purchase from House and Extension Plans, you will be required to click the check box
marked “I’ve read and accept the terms of service” to confirm your acceptance of these
terms. If you don’t accept these terms, you will not be able to avail of service from
House and Extension Plans. Please download and print a copy of these terms for future reference and we
recommend that you view our Website Terms of Service / Website Agreement and Privacy
Policy before making a purchase.

  1. How the Contract is Formed Between You and House and Extension Plans
    When you place an order, you will receive an acknowledgment e-mail confirming receipt of your order. This email will only be an acknowledgment and will not constitute acceptance of
    your order. A contract between you and House and Extension Plans will only be formed when you have made payment into the escrow account via Stripe.

The contract is covered by Irish and European Law.
In the unlikely event that the service is longer available, or that we have made a pricing mistake, we will advise you of this. You will have the option of a full refund at this point and there will be no contract between us.
In order to contract with House and Extension Plans, you must be over 18 years of age and possess a valid credit or debit card issued by a bank acceptable to our payment provider. House and Extension Plans retains the right to refuse any request made by you. If your order is accepted we will inform you by email and confirm our identity. Where a contract is made with a third party, House and Extension Plans is not responsible and the contract is made between yourself and that third party and will be subject to the terms of sale which they supply
you.

  1. How to Place an Order
    Place your order by selecting the package you wish to buy and adding it to your cart.
    Items you do not require can be removed from your cart at any time. Items in your cart can be
    viewed by clicking the shopping trolley icon on the top right of any page. An order is placed
    when you proceed through the checkout process with items in your cart.

You will be required to pay into an escrow account when ordering. We use a secure payment provider, Stripe.
Stripe has been audited by an independent PCI Qualified Security Assessor (QSA) and is certified as a PCI Level 1 Service Provider. You can pay for your
order by Visa, Mastercard or American Express, or Apple Pay.
All prices quoted on our website are in Euros and include VAT at the current rate. Promotional prices only apply during the period stated.
Please contact House and Extension Plans using the details at the
top of this page immediately if you wish to change your order. Most orders are processed within 24 hours after payment into an escrow account.
When placing an order you undertake that all details you provide to us are true and accurate,
that you are an authorized user of the credit or debit card used to place your order and that
there are sufficient funds to cover the cost of the goods. All prices advertised are subject to
changes without notice.

  1. Delivery of service
    We aim to process your order within 24 hours (1 working day) of your payment into escrow. If your order is likely to be delayed, we will contact you. If you have any queries regarding your order, please contact House and Extension Plans using the details at the top of this document.

Funds will be released from escrow upon completion of the final set of plans and/or planning application is lodged. Following transfer from the Escrow account, House and Extensions Plan is obligated to continue working on your behalf as an agent and is responsible for the following:

  1. Processing, replying to and amendment of plans in relation to Further Information Requests by Local Authority
  2. Payment of Local Authority Fee
  3. Send an email including a print-off version of the site, instructions for erecting site notice.
  4. Send an email including commencement notice if included in the package.
  5. Refunds Policy
    Whilst we hope you will be delighted with the service if you are not
    satisfied with our service within reason, funds will be returned to you from the escrow account which will take no longer than 5-working days.

House and Extension Plan reserves the right to dispute unwarranted and unjustified claims by the customer that a satisfactory standard of service is not met.

Following the release of funds from escrow made payable to House and Extension Plans, it will stand that a satisfactory level of service has been provided and no refunds will be possible past this point.

We will process all other refunds due to you as soon as possible.

  1. Use of plans
    Plans and drawings produced by House and Extension Plans shall not be used by the customer or any other party until full payment has been made. The plans remain the intellectual property of House and Extension Plans until funds have been released from escrow payable to House and Extension Plans. To use the intellectual property without making full payment shall be a breach of these terms and an infringement according to copyright and consumer law.
  2. Our Liability
    We warrant to you that any service purchased from us through our website is the highest
    quality and reasonably fit for all the purposes for which services of its kind are commonly
    provided.
    We will not accept liability for any direct, indirect, special, consequential, punitive, or incidental
    damages, or damages for loss of use, profits, data or other intangibles, damage to goodwill or
    reputation, or the cost of procurement of substitute services, arising out of or
    related to the use, inability to use, performance, or failures of House and Extension Plans.
    Our liability to you (whether in contract, tort (including negligence), or otherwise) is limited to
    the purchase price of the service you purchased.
    Nothing in these terms limits our liability for death or personal injury caused by our negligence
    or for any other matter for which it would be illegal for us to limit, or attempt to limit, our
    liability.
  3. Written communications
    Applicable laws require that some of the information or communications we send to you
    should be in writing. When using our website, you accept that communication with us will be
    mainly electronic. We will contact you by email or provide you with information by posting
    notices on our website. For contractual purposes, you agree to this electronic means of
    communication and you acknowledge that all contracts, notices, information, and other
    communications that we provide to you electronically, comply with any legal requirement that
    such communications be in writing.
  4. Events Outside of Our Control
    We will not be liable or responsible for any failure to perform or delay in the performance of, any
    of our obligations under a Contract that is caused by events outside our reasonable control
    (Force Majeure Event).
    A Force Majeure Event includes any act, event, omission, or accident beyond our reasonable
    control and has (as well as others) such things as a terrorist attack, fire, floods or natural
    disaster, epidemics, the impossibility of the use of means of public or private transport, or public or
    private telecommunications networks or the threat of any of these things.
    Our obligations to you under any Contract are deemed to be suspended for the period that the
    Force Majeure Event continues, and we will have an extension of time for the performance of our
    obligations for the duration of that period. We will use our reasonable endeavors to bring the
    Force Majeure Event to a close or to find a solution by which our obligations under the Contract
    maybe performed despite the Force Majeure Event.
  5. Other Matters
    If we fail to exercise any of our rights under any Contract, this will not amount to a waiver by us
    of those rights.
    If any part of these terms or of any Contract is unenforceable, this will not affect the
    enforceability of any other part.
    We intend to rely upon these terms and any document expressly referred to in them in relation
    to the subject matter of any Contract.
    These terms, together with any document referred to in these terms, constitute the whole
    agreement between you and us.
  6. Changes
    We may revise these terms of use at any time by amending this page. You should check this
    page from time to time to take notice of any changes we have made, as they are binding on
    you.
    Any Contract will be subject to the terms in force at the time that you order products from us,
    unless any change to these terms is required to be made by law or governmental authority (in
    which case it may apply to orders previously placed by you).
  7. Law & Jurisdiction
    These terms and contracts for the purchase of products and services through our website are
    governed by Irish and European law. Any dispute over or claims arising from these terms or any
    contracts will be subject to the exclusive jurisdiction of the Irish and European courts, although we retain the right to bring proceedings against you for breaking these terms or any contract in
    your country of residence or any other relevant country.
  8. Revision Date
    These terms and conditions were last revised on 3rd August 2022.
    Thank you for visiting our website.